SMS Terms & Conditions

Last Updated: January 15, 2025

1. Overview

These SMS Terms and Conditions ("SMS Terms") govern your receipt of text messages from Simple Close Homes ("Company," "we," "us," or "our"). By opting in to receive SMS messages from Simple Close Homes, you agree to these SMS Terms, our Privacy Policy, and our general Terms of Service.

2. Description of SMS Service

Simple Close Homes provides SMS messaging services related to real estate property inquiries. When you opt in to our SMS service, you may receive text messages including:

Responses to your property inquiry or cash offer request
Follow-up communications regarding properties you have inquired about
Scheduling confirmations for property-related appointments
Updates on the status of your property inquiry or offer
Responses to questions you have submitted

Our SMS service is intended for one-to-one conversational messaging related to your specific property inquiries and real estate transactions.

3. Message Frequency

Message frequency varies. The number of messages you receive will depend on your interactions with us and the status of your property inquiry. You may receive multiple messages during active communications regarding your inquiry, and fewer or no messages during periods of inactivity.

4. Costs and Charges

Message and data rates may apply. Standard message and data rates from your wireless carrier may apply to messages you send and receive. Please contact your wireless carrier for details about your text messaging plan. Simple Close Homes does not charge any fees for sending or receiving SMS messages through our service.

5. Opt-In and Consent

By providing your mobile phone number and consenting to receive SMS messages from Simple Close Homes, you confirm that:

You are the owner or authorized user of the mobile device and phone number provided
You are at least 18 years of age
You consent to receive SMS messages from Simple Close Homes at the phone number you provided
You understand that consent is not a condition of any purchase or transaction

Consent is not required to purchase any goods or services from Simple Close Homes. You may submit a property inquiry or request a cash offer without opting in to SMS communications.

6. How to Opt Out

To stop receiving SMS messages from Simple Close Homes, reply STOP to any message you receive from us.

After you send STOP, you will receive a single confirmation message acknowledging your opt-out request. You will not receive any additional SMS messages from Simple Close Homes unless you opt in again at a later time.

You may also opt out by contacting us directly at support@simpleclosehomes.com or by calling 1-866-525-6733.

7. How to Get Help

For assistance with our SMS service, reply HELP to any message you receive from us.

You will receive a message with contact information and instructions. You may also contact us directly using the information provided in Section 12 below.

8. Supported Carriers

Our SMS service is designed to work with major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless carrier.

9. Privacy and Data Use

Your privacy is important to us. Information collected through our SMS service, including your phone number and message content, is subject to our Privacy Policy.

Key points regarding your SMS data:

We collect your phone number and message content to provide our SMS service
We do not sell, rent, or share your phone number with third parties for their marketing purposes
Your phone number and opt-in data will not be shared with third parties for purposes unrelated to providing our services
We may share your information with service providers who assist in delivering SMS messages, subject to confidentiality obligations

For complete details on how we collect, use, and protect your personal information, please review our Privacy Policy.

10. Changes to These Terms

We may update these SMS Terms from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. Your continued participation in our SMS service after any changes constitutes your acceptance of the updated terms.

11. Disclaimer

Simple Close Homes provides SMS messaging services on an "as is" basis. We do not guarantee the delivery, timeliness, or accuracy of SMS messages. We are not responsible for any delays, failures, or errors in message delivery caused by your wireless carrier, network issues, or circumstances beyond our control.

12. Contact Information

Simple Close Homes

Email: support@simpleclosehomes.com

Phone: 1-866-525-6733 (1-866-5CLOSED)

For SMS assistance: Reply HELP to any message or contact us using the information above.

13. Governing Law

These SMS Terms are governed by the laws of the United States and the state in which Simple Close Homes operates, without regard to conflict of law principles.